FAQ's
Welcome to our FAQ, we are so happy to have you here.
We have tried to answer the most common questions.
Orders & Shipping
Below are some of are common questions about orders & shipping.
How can I place an order?
You can easily place an order directly through our website at www.rippleadventurewear.com. Simply browse our collection, select the items you'd like to purchase, and proceed to checkout. It's quick and secure!
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express)
When will my order ship?
Orders typically ship within 2 business days from the date of purchase. Once your order has been shipped, you'll receive a confirmation email with tracking information to monitor its progress.
Do you ship internationally?
We don't currently ship outside of Ireland, but we plan to in the future. Keep an eye on our social media for updates!
Returns & Exchanges
Below are some common questions about returns & exchanges.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer a hassle-free return and exchange policy within 30 days of purchase. Contact a member of our team here to arrange your return.
How do I initiate a return or exchange?
To start a return or exchange, please contact our customer service team with your order details. We'll guide you through the process and ensure you receive the support you need. Click here to get started.
Frequently asked question
Use this text to answer questions in as much detail as possible for your customers.
Products and Sizing
Below are some common questions about our products & sizing.
How do I choose the right size?
Each product page on our website includes a detailed sizing guide to help you find the perfect fit. If you have specific questions about sizing, feel free to contact our customer service team for assistance.
What materials are your products made from?
We prioritize sustainability and quality in our materials selection. Our products, including the Ripple Robe & Hydration Bottle are crafted from eco-friendly materials designed to withstand the rigors of adventure while minimizing environmental impact.
Who are your products designed for?
Our gear is designed for a variety of outdoor and active pursuits, including sea swimming, soccer and GAA training in cold weather, and general outdoor exploration. Each product is engineered to provide comfort, warmth, and durability in challenging conditions.
Contact Us
We'd love to hear from you! Our dedicated team is here to assist.
How can I get in touch with your customer service team?
For any inquiries, feedback, or assistance, our customer service team is here to help! You can reach us via email at info@rippleadventurewear.com or through our contact form on the website. We strive to respond to all inquiries promptly.